Terms & Conditions

The following constitute the terms and conditions to which clients and applicants agree when booking any treatment with Faceit By Ian. Faceit By Ian reserves the right to review and update these periodically. ​

Booking in with Faceit By Ian for treatments

When booking in a treatment we require you to provide us with your full name, email, address and a completed medical consent form. In doing this, you agree to:

  • Provide true, accurate, current and complete information about your medical history and any conditions we must be aware of relevant to the treatment.
  • Maintain and promptly update the data in the event of any changes. We cannot guarantee results with our treatments due to everybody’s body reacting differently. We will do our best to advise you what to expect but nothing can be promised. If we do not believe a treatment is suitable for you, we will advise you and we reserve the right to turn away clients.
  • During each treatment booked and carried out by us, we record the date and time of the appointment, services carried out, results, price paid, products purchased and any advice given by us relating to your treatment.


You do not have to share the above personal data with us, but if you choose not to then we cannot offer you a treatment with Faceit by Ian ​ Notice of new pricing will be given in advance, but Faceit By Ian reserves the right to change prices listed without notice. Sales taxes (VAT etc.) are charged at the applicable rate depending on the product and/or customer.


A deposit must be paid at the point of booking. All deposits are non refundable. We reserve the right to keep any deposit payments and will not deduct these from any future appointments if you have not shown up to your appointment.

The remaining balance of any treatment will be payable on the day of your appointment.

All major credit and debit cards are accepted. A receipt will be sent to you by email confirming payment. We do not store credit card details nor do we share customer details with any 3rd parties.

Cancellation of any appointment by Faceit By Ian itself will mean full repayment of fees to the client. We reserve the right to amend or cancel any appointment or location. Should this be necessary our staff will contact clients immediately and arrange an alternative date.

Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. Faceit By Ian will not accept any liability for costs incurred as a result of applications deemed void in this manner.

Under no circumstances, will Faceit By Ian be able to refund for any treatments carried out. Due to the nature of our treatments you accept that all results will vary depending upon the clients body and that Faceit By Ian will not be held accountable for any results caused by the reaction of your own body. ​​

Cancellations and Late Arrivals

A strict 48-hour cancellation policy applies. Less than 48 hours notice will result in a 50% charge of the service amount. Deposits are non-refundable however we do allow clients to transfer their deposit payment to another appointment if given at least 24 hours notice.

If you are more than 15 minutes late, your appointment will be cancelled and any deposit payments may not be transferable.

If you do not show up to your appointment, you will be required to pay 50% of the service you had booked in for before we will allow any further bookings. ​

Prevailing Terms & Conditions

All services provided by Faceit By Ian are on the basis of these Terms and Conditions and if you wish to engage any Faceit By Ian services we shall only provide them if you accept the Terms and Conditions.

Whilst we make every effort to keep changes to the a minimum, we reserve the right to make any amendments to these Terms & Conditions at any time to reflect changes affecting our business, including but not limited to, changes in technology, payment methods and legal and regulatory requirements.